Dreams Natura Resort & Spa Puerto Morelos, Puerto Morelos ∞ Discover spa retreats, reviews & deals for 2025

Book with us and save

up to 10%

compared to Booking.com

Key details

About Resort

Sm 31 Mz 03 Lote 101-21 Km 332 Carretera Cancun - Tulum, Puerto Morelos, Mexico, 77500

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

560 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

Junior Suite

Max:

3 persons

560 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

Check Prices

Junior Suite

Max:

2 persons

560 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center

Puerto Morelos 6.7 mi

Airports

Cancun (CUN) 10.4 mi

Isla Mujeres (ISJ) 27.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Very nice Spa Experience

“The spa at Dreams Natura was one of the best I’ve ever been to! I had a blissful massage, and the serene environment made it incredibly relaxing. I definitely recommend spending some time there during your stay; it truly elevated my vacation experience.” view full review

Delicious Restaurant Options

“I absolutely loved the food at the resort! Every restaurant we tried was very nice, with a special shoutout to the Italian and Hibachi restaurants. Each meal was flavorful and beautifully presented, making dining a highlight of our trip.” view full review

Fun for Kids!

“The kids’ area at the resort was fantastic! My kids had a blast using the water slides and participating in various activities. The entertainment staff was engaging, making sure the children were entertained throughout our stay.” view full review

Comfortable and Clean Rooms

“The rooms were spacious, clean, and very comfortable! Our junior family suite had a perfect view that added to the overall ambiance of our vacation. The mini-fridge was always stocked, making our stay even better.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Snorkeling
Tennis court
Pool tables
Table tennis
Yoga class
Sports trainer
Aerobics

Services

Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business center
Meeting/ Banquet facilities

Children

Cribs
Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Spa & wellness center
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Full body massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Sm 31 Mz 03 Lote 101-21 Km 332 Carretera Cancun - Tulum, Puerto Morelos, Mexico, 77500

Map view

Sm 31 Mz 03 Lote 101-21 Km 332 Carretera Cancun - Tulum, Puerto Morelos, Mexico, 77500

City landmarks

Petempich Bay

1.8 mi

Unnamed Road

The Kay Club

1.9 mi

Puerto Morelos National Marine Park

2.5 mi

Beach

Snorkeling Adventure

2.9 mi

Beach

Bahia Petempich

3.0 mi

Carr. Cancun - Tulum

Piston Pueblo

3.8 mi

Bahia Petempich Beach

48.3 mi

Restaurants

Armadillo

3100 ft

Carretera Federal 307 Cancun-Playa del Carmen

Reviews and Ratings <br />

Feedback from previous guests about their experience.

64%

loved the resort and would return for another relaxing stay

6.4/10

Nice

Rooms

6.6

Location

5.0

Service

8.0

Dining

6.6

Rosie

United Kingdom, December 2024

7.0/10

I had an overall pleasant stay at the resort, enjoying the spacious and clean rooms with a stunning view. The staff was exceptionally kind and eager to help, but the location wasn't ideal as it felt quite isolated and far from the main attractions. While the dining options were decent, particularly for breakfast, I found myself wishing for a bit more variety at lunch and dinner. Even though the pool area was great, there were some drawbacks that could be improved upon.

Rooms

8.0

The rooms were spacious, clean, comfortable, and offered a great view. However, our balcony was right next to another balcony, which limited privacy.

Service

9.0

The service was outstanding, with everyone being very helpful and kind, but there were some inconsistencies like asking for room numbers for preferred areas, which I found puzzling.

Location

5.0

The location is tucked away in a mangrove, which can feel quite remote and doesn't offer easy access to Cancun's beautiful waters.

Dining

7.0

Breakfast at the resort was excellent, but I recommend exploring other restaurants for lunch and dinner for a more varied dining experience.

Facilities

6.0

The pool area was beautifully maintained and enjoyable, but the beach left much to be desired, being very shallow and not appealing for swimming.

Jacob

United Kingdom, December 2024

6.0/10

My stay at the hotel was a mixed bag. On one hand, I found the rooms to be spacious and comfortable, but the cleanliness left something to be desired with some uninvited guests in the form of semi-dead roaches. The staff, while pleasant at times, had a couple of hiccups with customer service. The location isn’t ideal if you're looking for beautiful beaches, as it's quite remote. Dining was decent for breakfast but I recommend seeking lunch and dinner options elsewhere.

Rooms

7.0

The rooms were spacious, clean, and comfortable, but we faced privacy issues with our corner balcony being adjacent to another.

Service

6.0

Some staff were helpful and eager to involve us in activities, although we encountered a few who seemed unhelpful.

Location

5.0

The location felt quite remote, as it was situated in a mangrove area far from the beautiful beaches of Cancun.

Dining

6.0

Breakfast was good, but I suggest looking elsewhere for lunch and dinner options.

Facilities

7.0

The facilities were generally decent, with the pool area being one of the highlights of my stay.

Jordan

United Kingdom, December 2024

7.2/10

I had a mixed experience at the resort. While the rooms were spacious and quite comfortable, I did encounter some cleanliness issues, particularly with pests. The service was pleasant and made me feel welcome throughout my stay. The dining options were decent, especially for breakfast, but could definitely use some improvement for lunch and dinner. Overall, it offered good value for money, but there were a few drawbacks.

Rooms

7.0

The rooms were spacious, clean, and comfortable, although there were some cleanliness issues I noticed.

Service

9.0

The staff was always pleasant and accommodating, which made a positive impact on my stay.

Location

6.0

The resort was situated in a remote area surrounded by mangroves, which gave it a unique feel, but it was pretty far from other attractions.

Dining

6.0

Breakfast was great, but I found the options for lunch and dinner lacking and ended up exploring outside for better choices.

Facilities

8.0

The facilities seemed to be mostly well-maintained, with a nice pool area, but it could benefit from more varied amenities.

Aaron

United Kingdom, December 2024

6.0/10

I had a mixed experience at this hotel. On one hand, the room was spacious and the housekeeping was quite attentive, which I appreciated. However, I was disappointed to find some cleanliness issues, including semi-dead roaches in the room. The location wasn’t ideal either, as there was construction noise during my stay. On the brighter side, the dining options were decent and I enjoyed breakfast. Overall, it felt like it could use some improvements.

Rooms

5.0

The room was spacious and the housekeeping staff was very attentive, but it wasn’t clean as I found roaches in the room.

Service

8.0

The service was great, with staff being attentive and eager to help with activities and dining choices.

Location

5.0

The location wasn’t great due to ongoing construction noise, which was quite distracting during my stay.

Dining

7.0

The dining experience was satisfactory; breakfast was great, but options for lunch and dinner could have been better.

Facilities

6.0

The facilities were decent, but I would have loved to see more amenities focused on relaxation and comfort.

Sebastian

United Kingdom, October 2024

6.0/10

I had a mixed experience at this hotel. The rooms were nice and had everything I needed, but they weren't as clean as I hoped, with some signs of insects. The service was quite attentive, and they made an effort to assist whenever possible. However, the location left a lot to be desired, especially if you're after pristine beaches. On the upside, the breakfast was excellent, but the other dining options could use some improvement.

Rooms

6.0

The rooms were nice and well-equipped, though cleanliness was an issue, with semi-dead roaches present.

Service

8.0

The service was attentive, and the staff went out of their way to help, although the system of managing room requests was a bit confusing.

Location

5.0

The location wasn't great for those seeking beautiful beaches, as the area felt underwhelming with limited size and depth for swimming.

Dining

7.0

Breakfast was really good, but the other restaurant options weren't as appealing.